What people say about Ballards

If you’re moving house (or office) you need to put a lot of trust in your removal company. At Ballards, we really do our best to make every home and office move go smoothly.

We also pride ourselves in the competitiveness and quality of self-drive our van-hire service. 

Customer satisfaction is critical to us and we use the services of Referenceline to request and publish feedback on completion of all removal jobs. All comments received are published independently on the reference line website, as you can see below. Click here to see all Reference Line Customer Reviews.

We are also a Which? Trusted trader and you can see more reviews on Which? here.

Reference Line Reviews Which? Reviews
“Friendly and very helpful easy to work with, especially as the furniture needed to be taken apart to remove from the building.” Friendly and very helpful easy to work with, especially as the furniture needed to be taken apart to remove from the building.
“Our belongings were packed and put into storage as we await our move. They were efficient, patient obliging and helpful in every aspect and made what I am told can be a stressful time on enjoyable event and they put our minds at ease from start to finish. Their knowledge of the job at hand was impressive and it was a pleasure to have them looking after us. ” Our belongings were packed and put into storage as we await our move. They were efficient, patient obliging and helpful in every aspect and made what I am told can be a stressful time on enjoyable event and they put our minds at ease from start to finish. Their knowledge of the job at hand was impressive and it was a pleasure to have them looking after us.
“Due to a baby being born we had not been able to complete the packing but the 3 of them worked round us and helped more than was expected. When we got to the new house, Shane was very helpful in advising what I should do, and we worked with the old owner to make space to deliver our goods. Can't thank them enough for their help and calmness in what was quite a stressful day for us. ” Due to a baby being born we had not been able to complete the packing but the 3 of them worked round us and helped more than was expected. When we got to the new house, Shane was very helpful in advising what I should do, and we worked with the old owner to make space to deliver our goods.  Can't thank them enough for their help and calmness in what was quite a stressful day for us.
“The staff were friendly helpful and reassuring. A few grunts over the heavy weights but no complaints. I was particularly impressed by the youngest member of the team who was a most efficient packer and very courteous. I was also pleased to see how well he was treated by the others - they were all part of a team!” The staff were friendly helpful and reassuring. A few grunts over the heavy weights but no complaints. I was particularly impressed by the youngest member of the team who was a most efficient packer and very courteous. I was also pleased to see how well he was treated by the others - they were all part of a team!
“Excellent planning before hand, excellent team on the day, dealt with everything. Had full confidence after initial visit. Knew what would happen before move day. Team arrived early - superb. Team excellent in every way, courteous, professional, attentive, caring. ” Excellent planning before hand, excellent team on the day, dealt with everything. Had full confidence after initial visit. Knew what would happen before move day. Team arrived early - superb. Team excellent in every way, courteous, professional, attentive, caring.
“Downsizing so quite a bit of manouvering into the new property. The removal staff were extremely hard working and nothing was too much trouble for them. All were very polite, helpful, punctual and reliable. Excellent. ” Downsizing so quite a bit of manouvering into the new property. The removal staff were extremely hard working and nothing was too much trouble for them.  All were very polite, helpful, punctual and reliable. Excellent.
“Very efficient team. Everything handled carefully. All boxes, furniture etc. Delivered into the correct Rooms in the new house. No breakages or damage.” Very efficient team. Everything handled carefully. All boxes, furniture etc. Delivered into the correct Rooms in the new house. No breakages or damage.
“Ian and his team were superb - very considerate, very polite, very careful, very conscientious. They all had a smile on their face - always. This was a very challenging move as it was up 32 steps. There is no lift. We were very impressed by how they all responded. There was no grumble. They are all a credit to your company. We are very grateful for the service that they and you - provided for us. Thank you. ” Ian and his team were superb - very considerate, very polite, very careful, very conscientious. They all had a smile on their face - always. This was a very challenging move as it was up 32 steps. There is no lift. We were very impressed by how they all responded. There was no grumble. They are all a credit to your company. We are very grateful for the service that they and you - provided for us. Thank you.
“Made me feel at ease straight away, nothing was too much trouble for them. Highly recommend the company. Everything went smoothly! Thanks.” Made me feel at ease straight away, nothing was too much trouble for them. Highly recommend the company. Everything went smoothly! Thanks.