What people say about Ballards

If you’re moving house (or office) you need to put a lot of trust in your removal company. At Ballards, we really do our best to make every home and office move go smoothly.

We also pride ourselves in the competitiveness and quality of self-drive our van-hire service. 

Customer satisfaction is critical to us and we use the services of Referenceline to request and publish feedback on completion of all removal jobs. All comments received are published independently on the reference line website, as you can see below. Click here to see all Reference Line Customer Reviews.

We are also a Which? Trusted trader and you can see more reviews on Which? here.

Reference Line Reviews Which? Reviews
“Dave and Jake were an excellent team and made the whole process as stress free as possible. I would recommend them and they are a credit to Ballards. Thankyou.” Dave and Jake were an excellent team and made the whole process as stress free as possible. I would recommend them and they are a credit to Ballards. Thankyou.
“We moved from storage to our new house and from a rented flat on successive basis the team were efficient, polite and very helpful. The team had good communication skills and could not do enough to ensure we were happy with their output's. They went above and beyond what was expected from then and were a credit to Ballards. All four teams may 28/29 and august 20/21 were fantastic and we are very happy with the service that Ballads have delivered.” We moved from storage to our new house and from a rented flat on successive basis the team were efficient, polite and very helpful. The team had good communication skills and could not do enough to ensure we were happy with their output's. They went above and beyond what was expected from then and were a credit to Ballards. All four teams may 28/29 and august 20/21 were fantastic and we are very happy with the service that Ballads have delivered.
“The move went very well despite extreme heat, our new properties owners were late leaving the property which all added to our stress, But Nick and Dave were fantastic. We would sincerely like to thank your staff for making our move as stress free as possible, they were extremely helpful and courteous at all times and we would like to thank them.” The move went very well despite extreme heat, our new properties owners were late leaving the property which all added to our stress, But Nick and Dave were fantastic. We would sincerely like to thank your staff for making our move as stress free as possible, they were extremely helpful and courteous at all times and we would like to thank them.
“Jason and Ashley made what I dreaded was to be my worst day ever into a day's holiday. They were brilliant. I would certainly recommend Ballards. In fact I already have. Ballards are so very fortunate in having two employees like Jason and Ashley.” Jason and Ashley made what I dreaded was to be my worst day ever into a day's holiday. They were brilliant. I would certainly recommend Ballards. In fact I already have. Ballards are so very fortunate in having two employees like Jason and Ashley.
“Fantastic team, from start to finish. Office team really helpful and calming even when my completion date kept changing. Crew on three day move, four arrived first day, all cheerful, polite and courteous to pack large lorry, Stewart and Dale arrived 2nd day pack small van, Drove 4/5 hours to wales and unpacked still with a smile and a joke in very hot weather and torrential rain still chirpy and professional on last day and unpacked large lorry. Excellent service” Fantastic team, from start to finish. Office team really helpful and calming even when my completion date kept changing. Crew on three day move, four arrived first day, all cheerful, polite and courteous to pack large lorry, Stewart and Dale arrived 2nd day pack small van, Drove 4/5 hours to wales and unpacked still with a smile and a joke in very hot weather and torrential rain still chirpy and professional on last day and unpacked large lorry.  Excellent service
“Relocating offices and internal move. Exceptionally hard-working efficient friendly guys. Many thanks.” Relocating offices and internal move. Exceptionally hard-working efficient friendly guys. Many thanks.
“Arrived early, very professional in attitude and very helpful all our goods were wrapped and no breakages excellent service. Great team well recommended, very helpful in all aspects of moving well done Ballards.” Arrived early, very professional in attitude and very helpful all our goods were wrapped and no breakages excellent service. Great team well recommended, very helpful in all aspects of moving well done Ballards.
“The staff were excellent. Hard working conscientious and pleasant to have around at what was, for us, a very stressful time. They were so cheerful and positive, and went out of their way to help us when we found certain tasks too onerous! We could not be more satisfied with our removal contractors and staff ***** ” The staff were excellent.  Hard working conscientious and pleasant to have around at what was, for us, a very stressful time. They were so cheerful and positive, and went out of their way to help us when we found certain tasks too onerous! We could not be more satisfied with our removal contractors and staff *****
“Delivery was very well managed. Excellent service, Thank you! I particularly appreciate the care taken over the piano.” Delivery was very well managed.  Excellent service, Thank you!  I particularly appreciate the care taken over the piano.