What people say about Ballards

If you’re moving house (or office) you need to put a lot of trust in your removal company. At Ballards, we really do our best to make every home and office move go smoothly.

We also pride ourselves in the competitiveness and quality of self-drive our van-hire service. 

Customer satisfaction is critical to us and we use the services of Referenceline to request and publish feedback on completion of all removal jobs. All comments received are published independently on the reference line website, as you can see below. Click here to see all Reference Line Customer Reviews.

We are also a Which? Trusted trader and you can see more reviews on Which? here.

Reference Line Reviews Which? Reviews
“The staff were excellent. Hard working conscientious and pleasant to have around at what was, for us, a very stressful time. They were so cheerful and positive, and went out of their way to help us when we found certain tasks too onerous 24/7! We could not be more satisfied with our removal contractors and staff ***** ” The staff were excellent.  Hard working conscientious and pleasant to have around at what was, for us, a very stressful time. They were so cheerful and positive, and went out of their way to help us when we found certain tasks too onerous 24/7! We could not be more satisfied with our removal contractors and staff *****
“Delivery was very well managed. Excellent service, Thank you! I particularly appreciate the care taken over the piano.” Delivery was very well managed.  Excellent service, Thank you!  I particularly appreciate the care taken over the piano.
“The team were very helpful and accommodating. I had no concerns leaving them in the house to pack and unpack.” The team were very helpful and accommodating.  I had no concerns leaving them in the house to pack and unpack.
“Covid happened, ended up in rented accommodation for much longer than expected. Very glad to finally be here!” Covid happened, ended up in rented accommodation for much longer than expected. Very glad to finally be here!
“Extremely professional and helpful staff that made everything they could to complete the move in the best way possible. And they did an excellent job. Especially given the challenges of the house and some of the furniture.” Extremely professional and helpful staff that made everything they could to complete the move in the best way possible. And they did an excellent job. Especially given the challenges of the house and some of the furniture.
“Amazing, thank you so so much all the boys were amazing, cant thank them enough.” Amazing, thank you so so much all the boys were amazing, cant thank them enough.
“The team arrived promptly and worked hard throughout the two days. As they had completed the packing earlier than expected they delivered the box at the end of day 1. We were able to unpack the kitchen box and put things away that every day 2 was the furniture, remaining boxes and all the garden tools and plants in pots. They unloaded and placed items to our instruction. Very impressed! ” The team arrived promptly and worked hard throughout the two days. As they had completed the packing earlier than expected they delivered the box at the end of day 1. We were able to unpack the kitchen box and put things away that every day 2 was the furniture, remaining boxes and all the garden tools and plants in pots. They unloaded and placed items to our instruction. Very impressed!
“The removal staff over the two days were excellent. They worked extremely hard, were courteous professional and we felt very comfortable with them in our home, without doubt would recommend. ” The removal staff over the two days were excellent. They worked extremely hard, were courteous professional and we felt very comfortable with them in our home, without doubt would recommend.
“Absolutely top class, courteous and helpful team. They worked like Trojans. We will use you again, credit to the company.” Absolutely top class, courteous and helpful team. They worked like Trojans. We will use you again, credit to the company.