What people say about Ballards

If you’re moving house (or office) you need to put a lot of trust in your removal company. At Ballards, we really do our best to make every home and office move go smoothly.

We also pride ourselves in the competitiveness and quality of self-drive our van-hire service. 

Customer satisfaction is critical to us and we use the services of Referenceline to request and publish feedback on completion of all removal jobs. All comments received are published independently on the reference line website, as you can see below. Click here to see all Reference Line Customer Reviews.

We are also a Which? Trusted trader and you can see more reviews on Which? here.

Reference Line Reviews Which? Reviews
“Local move. Furniture had to be carried down a long drive due to poor access for removal van. Move carried out very efficiently with care. Carpets well covered at both properties and bags and covers used to protect suite and mattresses etc. The team worked very hard with good humour, would definitely use them again and recommend them.” Local move. Furniture had to be carried down a long drive due to poor access for removal van. Move carried out very efficiently with care. Carpets well covered at both properties and bags and covers used to protect suite and mattresses etc. The team worked very hard with good humour, would definitely use them again and recommend them.
“The team from Ballards were excellent. We couldn't have moved without them they were helpful and friendly all day. It felt like nothing was too much to ask, they are a credit to your company. Thank you. ” The team from Ballards were excellent. We couldn't have moved without them they were helpful and friendly all day. It felt like nothing was too much to ask, they are a credit to your company.  Thank you.
“Very happy customer. The two removal guys were amazing and really helpful. Our items were carefully packaged also.” Very happy customer. The two removal guys were amazing and really helpful. Our items were carefully packaged also.
“The Ballards crew arrived on time. They were friendly but professional and gave us confidence that our belongings were being looked after. Despite one of the vans having a flat tyre en-route to the new property we were still 'unloaded' by around 5pm due to Ballards providing extra staff to assist the team. We would use them again. ” The Ballards crew arrived on time. They were friendly but professional and gave us confidence that our belongings were being looked after. Despite one of the vans having a flat tyre en-route to the new property we were still 'unloaded' by around 5pm due to Ballards providing extra staff to assist the team. We would use them again.
“The removal team were absolutely brilliant. The weather was very cold and wet. It took 3 days to pack move and unpack and the whole team were thoughtful busy, careful and attentive and throughout the move... Great bunch, good team and I couldn't have wished for a better team of removers. They made an emotional move go without a hitch.” The removal team were absolutely brilliant. The weather was very cold and wet. It took 3 days to pack move and unpack and the whole team were thoughtful busy, careful and attentive and throughout the move... Great bunch, good team and I couldn't have wished for a better team of removers. They made an emotional move go without a hitch.
“Friendly and very helpful easy to work with, especially as the furniture needed to be taken apart to remove from the building.” Friendly and very helpful easy to work with, especially as the furniture needed to be taken apart to remove from the building.
“Our belongings were packed and put into storage as we await our move. They were efficient, patient obliging and helpful in every aspect and made what I am told can be a stressful time on enjoyable event and they put our minds at ease from start to finish. Their knowledge of the job at hand was impressive and it was a pleasure to have them looking after us. ” Our belongings were packed and put into storage as we await our move. They were efficient, patient obliging and helpful in every aspect and made what I am told can be a stressful time on enjoyable event and they put our minds at ease from start to finish. Their knowledge of the job at hand was impressive and it was a pleasure to have them looking after us.
“Due to a baby being born we had not been able to complete the packing but the 3 of them worked round us and helped more than was expected. When we got to the new house, Shane was very helpful in advising what I should do, and we worked with the old owner to make space to deliver our goods. Can't thank them enough for their help and calmness in what was quite a stressful day for us. ” Due to a baby being born we had not been able to complete the packing but the 3 of them worked round us and helped more than was expected. When we got to the new house, Shane was very helpful in advising what I should do, and we worked with the old owner to make space to deliver our goods.  Can't thank them enough for their help and calmness in what was quite a stressful day for us.
“The staff were friendly helpful and reassuring. A few grunts over the heavy weights but no complaints. I was particularly impressed by the youngest member of the team who was a most efficient packer and very courteous. I was also pleased to see how well he was treated by the others - they were all part of a team!” The staff were friendly helpful and reassuring. A few grunts over the heavy weights but no complaints. I was particularly impressed by the youngest member of the team who was a most efficient packer and very courteous. I was also pleased to see how well he was treated by the others - they were all part of a team!