What people say about Ballards

If you’re moving house (or office) you need to put a lot of trust in your removal company. At Ballards, we really do our best to make every home and office move go smoothly.

We also pride ourselves in the competitiveness and quality of self-drive our van-hire service. 

Customer satisfaction is critical to us and we use the services of Referenceline to request and publish feedback on completion of all removal jobs. All comments received are published independently on the reference line website, as you can see below. Click here to see all Reference Line Customer Reviews.

We are also a Which? Trusted trader and you can see more reviews on Which? here.

Reference Line Reviews Which? Reviews
“Access wasn't easy but coped perfectly. No problem with lots of toys and children stuff. Really good service. Patient, friendly, polite. Good with kids. Nothing was a problem. Would recommend. ” Access wasn't easy but coped perfectly. No problem with lots of toys and children stuff. Really good service. Patient, friendly, polite. Good with kids. Nothing was a problem. Would recommend.
“We moved over 2 weeks. Both moves went smoothly. From first survey to completion there are the best mover we have ever used. ” We moved over 2 weeks. Both moves went smoothly. From first survey to completion there are the best mover we have ever used.
“Ballards were recommended by a friend who had previously utilized their services twice before. They came to the house twice to survey our home, and importantly for us put our minds at ease. We were particularly concerned regarding certain more expensive items and they talked us through now best these would be looked after and cared for. On the day the team concerned were first rate,and acted professionally throughout. The packing itself was conducted very carefully and thoroughly was performed at pace and with ease. We would have no doubts at all in recommending Ballards in the future.” Ballards were recommended by a friend who had previously utilized their services twice before. They came to the house twice to survey our home, and importantly for us put our minds at ease. We were particularly concerned regarding certain more expensive items and they talked us through now best these would be looked after and cared for. On the day the team concerned were first rate,and acted professionally throughout. The packing itself was conducted very carefully and thoroughly was performed at pace and with ease. We would have no doubts at all in recommending Ballards in the future.
“2 bed town house to same just around the corner. Went very well. Arrived early.Very polite and worked hard to get me moved safely and promptly.” 2 bed town house to same just around the corner. Went very well. Arrived early.Very polite and worked hard to get me moved safely and promptly.
“Removers arrived perfectly on time, worked incredibly fast, no breaks. All items handled with care and placed where asked. Incredibly happy with service.” Removers arrived perfectly on time, worked incredibly fast, no breaks. All items handled with care and placed where asked. Incredibly happy with service.
“We have a fish tank and a number of glass tables which were dealt with ease. All 4 guys were amazing and very hard workers.We were very impressed by them all. They arrived early, were friendly and couldn't have been more helpful which was very welcome on what otherwise would have been a very stressful day. Excellent service, call made Friday 30 April PM to seek a quote provisional for following week.Estimator came Friday night booked Monday AM and moved Wednesday/Thursday. Wow - by anyone's standards. ” We have a fish tank and a number of glass tables which were dealt with ease. All 4 guys were amazing and very hard workers.We were very impressed by them all. They arrived early, were friendly and couldn't have been more helpful which was very welcome on what otherwise would have been a very stressful day. Excellent service, call made Friday 30 April PM to seek a quote provisional for following week.Estimator came Friday night booked Monday AM and moved Wednesday/Thursday. Wow - by anyone's standards.
“Absolutely fantastic from the rep who delivered the quote, to the team on the telephone, to the team who handled the move into storage. Looking forward to the move out of storage and the same, professional service.” Absolutely fantastic from the rep who delivered the quote, to the team on the telephone, to the team who handled the move into storage. Looking forward to the move out of storage and the same, professional service.
“The move was faultless from start to finish. Every thought was given to both us and our property/belongings. Care was taken to cover both carpets and chairs etc.” The move was faultless from start to finish. Every thought was given to both us and our property/belongings. Care was taken to cover both carpets and chairs etc.
“The address we moved to has challenging access but was tackled very well. All your men were friendly and helpful and maintained your company culture. Your driver was a very good leader. Office staff were helpful and efficient. Your price was right and Matthew Ballard's approach and advice gave us confidence. Would have no hesitation recommending you. ” The address we moved to has challenging access but was tackled very well. All your men were friendly and helpful and maintained your company culture.  Your driver was a very good leader. Office staff were helpful and efficient. Your price was right and Matthew Ballard's approach and advice gave us confidence. Would have no hesitation recommending you.