COVID-19 Action Plan

  • Ballards Removals Safe Working for COVID-19

Safe home removals procedures are now in place and it is still possible to move home during lockdown

Removals services – business as usual during in lockdown

New national lockdown restrictions were announced on 4th January 2021. However renters and homeowners can continue to move house during this period.

Here's an extract from the latest government guidance document for England.

"You can still move home. People outside your household or support bubble should not help with moving house unless absolutely necessary.
Estate and letting agents and removals firms can continue to work. If you are looking to move, you can go to property viewings.
Follow the national guidance on moving home safely, which includes advice on social distancing, letting fresh air in, and wearing a face covering."

You can see the full document here.

You can still move home during lockdown

We are continuing to provide a full range of  removal services and are following current advice from the World Health Organisation, the National Health Service and Public Health England, to prevent the spread of infection.

We have carried out all appropriate risk assessments and have safe systems of work in place to ensure the safety of our customers and removals teams.

If you are planning a house move, bookings are now being taken subject to certain conditions being met, which we will discuss with you as part of the planning and quotation process.

Storage services

Self-storage facilities are fully operational, so if you have anything stored with us, rest assured that you can still access it 24/7 and the site is secured as usual. We also have some availability for new self-storage customers. All items in managed storage are fully secured and monitored.

Customer service

Our office open and you can contact us by phone from 9am to 4pm Monday-Friday.

Alternatively, please complete our enquiry form.

Haulage and Tipper Operations

Our tipper and haulage services are fully operational, providing essential services to new and existing customers and taking all necessary measures to ensure customer and staff safety.

For any haulage enquiries, please use our general enquiry form.

We continue to monitor the situation carefully and will update our response plans should the situation change over the coming weeks and months.


Document last updated: 5/1/21

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