Van Hire FAQs

Ballards van hire is situated at Ballards Business Park near Markham Moor in North Nottinghamshire, just off the A1.

Leave the A1 at the Markham Moor junction with the A57, follow the signs for Retford A638 and we're on London Road, just a short way down - you can't miss us! If using a sat nav, use postcode DN22 0QX or find us on Google Maps.

You can collect a self-drive van any time from 7am on the day of hire Monday to Friday or between 7am and 8am on Saturdays.

If you wish, you can collect the van between 5pm and 6pm the night before, for an additional £20 overnight hire charge.

The van hire office is open until 6pm Monday to Friday. Vans can be returned up to 8pm provided you make arrangements with us to confirm we’re able to safely accept the vehicle and end your liability under the hire contract.

We offer 3.5 tonne Luton vans with tail lifts for hire.

Standard daily hire rates include insurance and apply to drivers aged between 25 and 70 with a clean licence. A day’s hire can run from 7am up to 8pm, or later by arrangement. Prices include VAT.

Accessories including our house-moving extras package with protective blankets, security ties and a sack barrow to help you to move larger items is available for an additional £50. Packing boxes, bubble wrap, tape, polythene sofa bags, mattress bags or garment carriers, are also available at competitive prices.

Yes, hire charges are discounted for weekly hire and we also have special weekend rates. For example, 7 days for the price of 5.

Yes. There is a standard excess of £1000, which can be reduced to £250 if you purchase our Collision Damage Waiver (CDW) insurance for an additional charge of £20 per day.

You can see our Terms and Conditions here you’ll also receive a copy when you collect the van.

We will take full payment during the booking of the vehicle. 

Yes, drivers must be aged 25-70. This is due to insurance requirements so we are unable to allow those younger or older to drive our vehicles.

You can drive all our vehicles with a full driving licence if you’ve held it for a minimum of 2 years.

Our standard insurance covers drivers with up to six penalty points. If you have more than that, please contact our team.

All of our vans are fitted with tie rails so that you can secure your items to the sides of the van.

You might also want to take our house-moving extras package, which includes protective blankets, security ties and a sack barrow to help you to move larger items like washing machines, for only £50. If you need packing boxes, bubble wrap, tape, polythene sofa bags, mattress bags or garment carriers, we can supply those too, at competitive prices.

You’ll need to bring your photocard driving licence along with another form of photo ID (such as a passport, bus pass, work ID card or library card), proof of address (such as a utility bill or bank statement) and a DVLA Check Code.

To get your check code, visit the DVLA "View driving licence" page and follow the instructions on the site to produce a check code – this is case-sensitive!

You will need your Driving Licence number, National Insurance Number and Postcode.

No, all vans will be collected from and returned to our Hire Depot in Markham Moor.

We are open for van collections from 7am to 8am every Saturday, including during bank holidays and vans can be returned on Sundays and bank holidays. 

Hire charge can be paid by debit or credit card.

No, you can’t take the vehicle outside mainland UK.

We’ll provide you with a full tank of diesel – please be sure to fill it back up before you return it to us.

There are three service stations within a few miles of our HQ.

Shell, on the A1 Northbound at Markham Moor
Shell, on the A1 Southbound at Markham Moor
Tesco, Forest Road, New Ollerton
BP, Great North Road, Cromwell

Here are just some of the locations that we offer van hire in:

Ollerton, Mansfield, Retford, Newark and Worksop

Your choice not on our list? Don't worry, just get in touch - we may still be able to help!