Insurance & Guarantees

Your belongings are protected from start to finish

As a fully insured removals and storage company, we make sure your possessions are covered throughout every stage of your move. Whether we are packing, loading, transporting or storing your items, our insurance policies are designed to give you complete peace of mind.

We follow strict procedures to ensure that all goods are handled with care and documented correctly so that you always know your belongings are in safe hands.

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Removals Insurance and Guaranteed Protection You Can Rely On.

Your belongings are protected from start to finish…

Industry approved protection

As proud members of the British Association of Removers, we meet strict insurance requirements and follow recognised industry standards. This includes goods-in-transit cover and additional options for high-value or specialist items. Our BAR membership also gives you access to a trusted dispute resolution service for extra reassurance and support.

Optional insurance for extra peace of mind

Every move is different, which is why we offer optional insurance upgrades for delicate, valuable or unusual items needing higher levels of cover. During your pre-move survey, our team will explain the options available so everything is in place before moving day.

Our service guarantees

You can expect reliability, clear communication and careful handling from start to finish. We guarantee that your move will be planned professionally, carried out by trained staff and completed with the same level of care we would use for our own possessions. If you ever need clarification or support, our team is always here to help.

  • The Furniture Ombudsman
    The Furniture Ombudsman
  • BAR Removers
    BAR Removers
  • BAR Self Storage
    BAR Self Storage
  • Family Business Awards
    Family Business Awards
  • Referenceline
    Referenceline
  • Advanced Payment Guarantee
    Advanced Payment Guarantee
  • British Standard ISO 9001
    British Standard ISO 9001
  • British Standard ISO 14001
    British Standard ISO 14001

Insurance & Guarantees FAQs

Yes. All our removal packages include goods-in-transit insurance up to a set value, giving you protection as standard. We’ll explain the details during your survey so you know exactly what’s covered.

Absolutely. We offer optional upgrades for delicate, valuable or unusual items that need additional protection. These can be added ahead of moving day.

Yes. Your items remain protected while stored in our purpose-built, secure facilities. Inventory checks and documented handling give you full peace of mind.

For insurance reasons, we cannot cover the contents of boxes you have packed yourself, as we are unable to verify the packing standard. Items packed by our trained team are covered.

Our team will guide you through the simple claims process and support you from start to finish. We follow strict BAR-approved procedures to resolve any issues quickly and fairly.

We take the hassle out of moving, so you can focus on your new chapter 

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