What people say about Ballards

If you’re moving house (or office) you need to put a lot of trust in your removal company. At Ballards, we really do our best to make every home and office move go smoothly.

We also pride ourselves in the competitiveness and quality of self-drive our van-hire service. 

Customer satisfaction is critical to us and we use the services of Referenceline to request and publish feedback on completion of all removal jobs. All comments received are published independently on the reference line website, as you can see below. Click here to see all Reference Line Customer Reviews.

We are also a Which? Trusted trader and you can see more reviews on Which? here.

Reference Line Reviews Which? Reviews
“Excellent planning before hand, excellent team on the day, dealt with everything. Had full confidence after initial visit. Knew what would happen before move day. Team arrived early - superb. Team excellent in every way, courteous, professional, attentive, caring. ” Excellent planning before hand, excellent team on the day, dealt with everything. Had full confidence after initial visit. Knew what would happen before move day. Team arrived early - superb. Team excellent in every way, courteous, professional, attentive, caring.
“Downsizing so quite a bit of manouvering into the new property. The removal staff were extremely hard working and nothing was too much trouble for them. All were very polite, helpful, punctual and reliable. Excellent. ” Downsizing so quite a bit of manouvering into the new property. The removal staff were extremely hard working and nothing was too much trouble for them.  All were very polite, helpful, punctual and reliable. Excellent.
“Very efficient team. Everything handled carefully. All boxes, furniture etc. Delivered into the correct Rooms in the new house. No breakages or damage.” Very efficient team. Everything handled carefully. All boxes, furniture etc. Delivered into the correct Rooms in the new house. No breakages or damage.
“Ian and his team were superb - very considerate, very polite, very careful, very conscientious. They all had a smile on their face - always. This was a very challenging move as it was up 32 steps. There is no lift. We were very impressed by how they all responded. There was no grumble. They are all a credit to your company. We are very grateful for the service that they and you - provided for us. Thank you. ” Ian and his team were superb - very considerate, very polite, very careful, very conscientious. They all had a smile on their face - always. This was a very challenging move as it was up 32 steps. There is no lift. We were very impressed by how they all responded. There was no grumble. They are all a credit to your company. We are very grateful for the service that they and you - provided for us. Thank you.
“Made me feel at ease straight away, nothing was too much trouble for them. Highly recommend the company. Everything went smoothly! Thanks.” Made me feel at ease straight away, nothing was too much trouble for them. Highly recommend the company. Everything went smoothly! Thanks.
“2 day pack up and 2 day removal and unload in 2 different UK counties. All the team were very polite, courteous and hardworking. They kept us updated with progress at all stages of the move. Gave us space to sort our own things out during the process; very discrete. Always gave way to us as we moved around the house.” 2 day pack up and 2 day removal and unload in 2 different UK counties. All the team were very polite, courteous and hardworking. They kept us updated with progress at all stages of the move.  Gave us space to sort our own things out during the process; very discrete. Always gave way to us as we moved around the house.
“The team worked really hard and were very considerate of my property and furniture etc. Nothing was too much trouble and every request was met with a smile. They certainly went the "extra mile" and the only casualty were a couple of broken coat hangers. I would recommend "Ballards" and use them again!” The team worked really hard and were very considerate of my property and furniture etc. Nothing was too much trouble and every request was met with a smile. They certainly went the
“Very pleased with the whole process of dealing with Ballards so far (effects now in storage and yet to be moved into new property) but have no concerns that the nest move will be nothing other than straight forward. Very pleased we chose Ballards as removal company, the whole team are very helpful and professional. They do what they say and are very organised.” Very pleased with the whole process of dealing with Ballards so far (effects now in storage and yet to be moved into new property) but have no concerns that the nest move will be nothing other than straight forward. Very pleased we chose Ballards as removal company, the whole team are very helpful and professional. They do what they say and are very organised.
“Access wasn't easy but coped perfectly. No problem with lots of toys and children stuff. Really good service. Patient, friendly, polite. Good with kids. Nothing was a problem. Would recommend. ” Access wasn't easy but coped perfectly. No problem with lots of toys and children stuff. Really good service. Patient, friendly, polite. Good with kids. Nothing was a problem. Would recommend.